Help & Contact

Mystic Oracle Support

We are here to help with your daily reflection practice. Feel free to contact our support team at FureTech with any bug reports, feature suggestions, or questions.

Customer Support & Developer Inquiries

Direct response from the development team within 24 hours.

✉ hello@furetech.asia

Frequently Asked Questions (FAQ)

How does the daily reflection work?
Once a day (resetting at midnight in your local timezone) you take a short breathing pause, then draw a card. The card's imagery and a guided question act as a writing prompt. Write a few lines, tap your mood, and your entry is saved to your private Journal. The card is a mirror for reflection, not a prediction.
What do the Journal insights show?
The Journal tab shows your day streak and best streak, a 14-day mood timeline, your overall mood breakdown, the themes you write about most, and cards that recur in your entries. All insights are calculated on your device from your own entries. Tap any entry to read, edit or delete it.
What is the 3-Card Reflection Spread?
The 3-card spread helps you think through one situation from three angles: where it came from (past), where it stands now (present), and what your next step might be. It includes reflection notes for love, work, money and wellbeing, and you can journal about it like a daily card.
How do I change the language of the cards and prompts?
You can easily switch languages at any time using the language selector button on the bottom bar of any reading screen, or in Settings > Language. Mystic Oracle supports English, Myanmar (မြန်မာ), Thai (ไทย), and Chinese (中文).
Where are my journal entries stored? Can anyone else read them?
Your journal entries, moods and card history are stored only on your device. They are never uploaded to our servers, and we do not require accounts or logins. Because nothing is stored in the cloud, deleting the app also deletes your journal.
How do I submit a bug or request a feature?
Please email us directly at hello@furetech.asia with your device model, OS version, and any screenshots. We continuously update and refine the application based on user feedback.
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